Terms & Conditions

Upon checkout you are required to agree to our Terms & Conditions. Please read them over carefully before placing an order.

Thank you!

COMBINED SHIPPING AVAILABLE IN MOST CASES IF REQUESTED

If you place multiple orders you can request that I combine them for shipping. Check your order confirmation email for a code you can use to remove the shipping fee from new orders that are to be combined with existing open orders.
Please leave a note in your new order stating the order number of your existing open order, and request this new order be combined with the earlier order.
Combined multiple orders will receive a refund for any shipping overages paid, with in a week after it's been shipped.

Shipping

We are shipping from Canada via Canada Post. Shipping is calculated at checkout. All orders are shipped with tracking.

SHIPPING TIMES & OPTIONS

Shipping times vary depending upon package destination, weight and the shipping option chosen upon checkout.
You will be given different shipping options to choose from in your shopping cart once you choose your country, province/state, postal/zip code and click on the "Estimate Shipping & Tax" button. Shipping rates are calculated are based on product weight and package destination.
If you continue shopping and add more items to your cart after you have already estimated your shipping charge, your previous estimate will be wiped out and you will be required to have it recalculated again.
Read more about shipping times and options by choosing a destination:

*Please remember that shipping time are approximate. The total time you should expect to see your package is our turnaround time plus approximate shipping times. Our turn around time for processing orders varies depending upon the volume of orders that are being processed and can increase during new product release or following vacation shut downs. You can always find our current turnaround time on our home page. We cannot guarantee a parcel will arrive on or before a specific date.

LOCAL PICKUP

If you are located within Windsor/Essex County and would like to pick your order up please follow the instructions below:

Use coupon code LOCALPICKUP upon checkout to remove the shipping charge
Add a note to your order that you would like to pick your order up and include what general days of the week and times that work best for you

When you order is ready, we will email you to arrange pickup of your order at our workshop.
NOTE: We do not have a retail space or 'regular' business hours.

TURN-AROUND TIMES

You can check out our current turn-around time on our TURN-AROUND TIME PAGE.

Our turn around time for processing orders varies depending upon the volume of orders that are being processed and can increase during new product releases or following vacation shut downs.
The turn-around time for orders begins the business day following the date the order was placed.
The total time that it will take for your package to reach you is turn-around time plus shipping time.
We cannot guarantee a parcel will arrive on or before a specific date.

FREE SHIPPING

Orders that total $100 CAD or more after discounts, and before taxes, being shipped within Canada or to the US may qualify for free shipping. Some restrictions apply.
No code is required. Free shipping will be automatically applied when you reach a cart total of $100 CAD
Free Shipping includes tracking, with Canada Post.

FREE SHIPPING EXCLUSIONS WITHIN CANADA AND TO THE US:

Some products are excluded from qualifying for free shipping, such as empty nail polish bottles (for making nail polish) and Gift Certificates.
If your order hits the $100CAD* free shipping threshold, Free Shipping may still show as an option, and may even be the only option displayed upon checkout, regardless of cart contents.
Please only choose Free Shipping if your order includes $100CAD* of additional, non-excluded products.
If your order does not meet the restrictions and free shipping is chosen you will be emailed to pay shipping before your order can be processed. (NOTE: If free shipping is the only option that appears and your order does not qualify for free shipping you can contact us for a shipping quote before placing your order. If the order is placed without contacting us first, we will email you to pay shipping before your order can be processed.)

Discounted Shipping For Overseas Orders

If your order totals over $100CAD* you qualify for discounted shipping. This will be credited to your account when your order ships, and can be used at any time for future purchases. *Some restrictions apply.

Your order total must be $100CAD before adding the exempt items to your cart in order to qualify for the store credit.
Once your order is processed and packed for shipping, we will issue the store credit.

NOTE:

FREE shipping will sometimes appear as an option upon checkout. This is a glitch in our system. If the FREE shipping option appears please choose one of the other shipping options displayed. We will refund any applicable discounts once the order has shipped. If FREE shipping is the only option that appears you can either:

Contact us with your shipping address and cart contents for a shipping quote; or
Choose the FREE shipping option and then we will contact you with a shipping quote (you will then have the option to continue with the order or cancel it for a full refund.)

Customs fees and import taxes

Any import fees or taxes incurred on your order when it enters your country will be your responsibility. Generally, your mail service provider will collect these fees before you receive your package. As all countries have different customs limits, if you are concerned that you will be charged customs or taxes we ask that you research your countries limits before placing an order. Your local border or customs services should be able to assist you.
The limitations of the importing of any or all goods on our website varies from country to country. Please ensure that you are aware of your countries limitations before placing an order, as Girly Bits Cosmetics cannot be held liable for any parcels that are confiscated entering your country.
There are typically no import fees or taxes on orders going to the US.

Pre-Orders

An order containing a pre-order item will be held for shipping until all items in the order are ready to be shipped. We cannot split the order for shipping without charging a separate shipping fee for each parcel that is mailed.

Damaged Goods or Order Problems

If your order arrives damaged, incomplete or incorrect we are happy to work with you to find a resolution.
Please contact us with in 72 hours of receiving your package, at info@girlybitspolish.com and include a photo of the damaged item(s) if applicable, and your order number.
Refunds will not be issued with out photos.
If you have purchased from one of our authorized distributors, please contact them directly, and we will work with them to resolve the issue for you.

Returns & Exchanges

Due to the nature of our products, we do not accept returns or exchanges.
If you receive an incorrect item, please do not open or use it. We may send you a return label, and donate it to an appropriate cause.

Privacy Policy

Girly Bits Cosmetics respects your privacy. Your information is for our use ONLY and will NEVER be shared with any third parties.

Contact Us

If you ever have any questions in regards to Girly Bits Cosmetics or our products, please do not hesitate to CONTACT US. We are more than happy to help you have the best shopping experience.